April 1, 2010

How Business Consultants Can Use Call Centers

Call Centers are no longer rooms in far away lands

Call Centers are no longer just rooms in far away lands filled with people reading from a script about some product or service.

Increasingly, small businesses are making use of Call Centers as an extension of their own business as this industry adapts to the changing business environment.

A Call Center can add value to your business is several ways, here are a few examples;
  • As a private answering service
  • As a way to organize an upcoming meeting or seminar
  • Your company is not quite ready for a full time assistant
  • A way to share a single assistant across several employees
  • Conduct client surveys
The following is an interesting blog post on how Business Consultants are using Call Centers.

Read the rest of this article
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