April 7, 2010

Businesses are Trending Towards Hosted VoIP

Article by: VoIP Monitor

Infonetics Research recently published 3 voice over IP and unified communications reports:

Communication Expenditures and IP PBX Vendor Ratings: North American Enterprise Survey

VoIP and UC Services and Subscribers, a market size, share, and forecast report tracking business and residential/SOHO (small office/home office) VoIP services

Enterprise Unified Communication, VoIP, and TDM Equipment, a quarterly market size, share, and forecast report, fourth quarter (4Q09) edition

"The enterprise telephony market was hit hard in 2009 due to the recession, but based on the latest quarterly shipment figures and results from our March 2010 survey of North American enterprises about IP PBX spending, it appears that the bleeding has stopped and 2010 promises to be a better year, good news for vendors and service providers alike," notes Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research. "From our IP PBX survey, it appears that businesses are increasingly embracing a hosted services model, as their capacity needs will depend on how robust the economic recovery is, and hosted services allow them to more easily ramp their capacity needs up and down without a huge cash layout for equipment."

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